General

Advisories

• Lifemark Q4 Year End Freeze Dates 2025

Agents Only

• MFA Exclusion Request - Helpdesk Process

External FAQ

• How to Install Ring Central Application
• After Hours IT Support
• Lifemark Self Service
• SharePoint – External User Access
• Teams web app
• Microsoft Teams: Introduction to Meetings

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Internal FAQ

• EN: MFA: Multi-Factor Authentication - What is Multi-Factor Authentication? FR: MFA : Multi-Factor Authentication - Qu'est-ce que l'authentification multifactorielle?
• How to Create a Folder in OneDrive and Use It to Request Files from External Sources
• Spell Check in Outlook Web not working correctly